Using technology in your business
Whatever business you are in, technology can make it better.
Information and communication technology (ICT) has changed the way we learn, communicate, obtain information, purchase products and do business. ICT can improve efficiency and lower costs; increase your understanding of your clients, suppliers and partners; and improve your communications. This means better customer service, access to new markets, growth and greater profits.
ICT as a business enabler
There are many products in the market which are designed to make doing business easier. These include software, hardware, services and communications solutions.
Getting online (e-Business)
There are a number of levels of e-Business, ranging from simply having internet access and an email account, to having a website with e-Business facilities such as online ordering and payment systems.
If you want to get your business online, there are some great resources available to help you:
- The eBusiness Guide provides comprehensive information and advice for using the internet as a business tool
- The Department of Tourism, Regional Development and Industry (DTRDI) also has useful information, advice and practical steps on developing your e-Business strategy
- If you want a more practical focus, DSD also runs e-Commerce workshops to help you identify your e-Business needs and the best strategy for you.
Case studies
The IIB is working with industry to promote the use of ICT as an enabling technology across all sectors.
The case studies below showcase some excellent examples of how successful ICT solutions can help your company improve efficiency, enhance productivity and further encourage business growth.